Mail Box Express upgrades legal delivery service with electronic PODs

Mail Box Express specialises in work that is arguably even more demanding than home delivery

This month we were featured in the Fulfilment & Logistics magazine (elogmag) that focuses on multi-channel fulfilment – how to do it, what software to use;

Mail Box Express specialises in work that is arguably even more demanding than home delivery – though there are many similarities. The company provides courier services for the legal profession, delivering sensitive documents to named individuals, many of which require proof of delivery.

The company says it has enhanced its ability to provide indisputable proof of delivery automatically by introducing an electronic proof of delivery system called mobileworker from Codegate. Unlike other couriers, Mail Box Express drivers may only carry out one consignment a day, but this involve obtaining signatures on legal documentation from parties located all over the country.

As managing director Darren Shaw comments: "It is crucially important for us to be able to monitor accurately which tasks the Mail Box Express drivers have completed, not only from a delivery and collection perspective, but also in terms of the ability to prove when a specific signature was added to a legal paper."

Apart from providing an electronic proof of delivery solution, mobileworker for Couriers running on a mobile device provides the ability to track parcels throughout the delivery process, take photographic evidence of where a parcel has been left and track the location of company vehicles. Read More...